Privacy Policy
Total Door Automation Australia Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of
personal information provided to us, or otherwise collected by us, offline or
online, including through our http://www.totaldoorautomation.com.au.
In this Privacy Policy we, us or our means TOTAL DOOR AUTOMATION (AUSTRALIA) ABN 95 627 150 350.
What information do
we collect?
The types of personal information we may collect about you include:
Your name;
Your
contact details, including email address, mailing address, street address
and/or telephone number;
Your
credit card details;
Information
you provide to us through customer surveys;
We may collect these types of personal information
directly from you by ordering or registering. You may, however, visit
our site anonymously.
We may also collect your personal information from third parties,
publicly available sources or social networking services to enable us to contact
you and offer our products and services to you, and in doing so we comply with
all requirements, including providing a facility to allow you to indicate your
preferences in relation to contact. Where you prefer that we do not collect
your personal information, we may not be able to process your order, deal with
your requests or contact you.
Like many companies, we use technology and tools that tell us when a
computer or device has visited or accessed our content. Those tools
include services from search engines and other companies that help us to tailor
our products and services to better suit our customers and potential
customers. Search engines provide facilities to allow you to indicate
your preferences in relation to the use of those tools in connection with
computers and other devices controlled or used by you.
Like many websites, we use "cookies" to enhance your
experience and gather information about visitors and visits to our websites.
Please refer to the "Do we use 'cookies'?" section below for
information about cookies and how we use them.
How do we use your
information?
We may use the information we collect from you when you register,
purchase products, enter a contest or promotion, respond to a survey or
marketing communication, surf the website, or use certain other site features
or from third parties in the following ways:
To confirm your identity
To personalize your site
experience and to allow us to deliver the type of content and product offerings
in which you are most interested.
To allow us to better service
you in responding to your customer service requests.
To quickly process your
transactions.
To administer a contest,
promotion, survey or other site feature.
If we use your personal information to contact you and you would prefer
us not to, or if you indicate a preference for a method of communication,
please let us know and we will do our best to respect your preference.
If you have opted-in to receive our e-mail newsletter, we may send you
periodic e-mails. If you would no longer like to receive promotional e-mail
from us, please refer to the "How can you opt-out, remove or modify
information you have provided to us?" section below. If you have not
opted-in to receive e-mail newsletters, you will not receive these e-mails.
Visitors who register or participate in other site features such as
marketing programs and 'members-only' content will be given a choice whether
they would like to be on our e-mail list and receive e-mail communications from
us.
How do we protect
visitor information?
We implement a variety of security measures to maintain the safety of
your personal information. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons who have
special access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
Do we use
"cookies"?
Yes. Cookies are small files that a site or its service provider
transfers to your computer's hard drive through your Web browser (if you allow)
that enables the site's or service provider's systems to recognize your browser
and capture and remember certain information. For instance, we use cookies to
help us remember and process the items in your shopping cart. They are also
used to help us understand your preferences based on previous or current site
activity, which enables us to provide you with improved services. We also use
cookies to help us compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools in the
future.
We may contract with third-party service providers to assist us in
better understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to help us
conduct and improve our business.
You can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies. You do this through your
browser (like Netscape Navigator or Internet Explorer) settings. Each browser
is a little different, so look at your browser Help menu to learn the correct
way to modify your cookies. If you turn cookies off, you won't have access to
many features that make your site experience more efficient and some of our
services will not function properly. However, you can still place orders over
the telephone by contacting customer service.
Do we disclose the
information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information unless we provide you with advance notice.
However, non-personally identifiable visitor information may be provided
to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to
us?
To modify your e-mail subscriptions, please let us know by modifying
your preferences in the "My Account" section. Please note that due to
email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign
into the "My Account" section of our site and remove your shipping
addresses, billing addresses & payment information. Please note that we may
maintain information about an individual sales transaction in order to service
that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third
party links on our site. These linked sites have separate and independent
privacy policies. We therefore have no responsibility or liability for the
content and activities of these linked sites. Nonetheless, we seek to protect
the integrity of our site and welcome any feedback about these linked sites
(including if a specific link does not work).
Questions and
feedback
We welcome your questions, comments, and concerns about privacy. Please
send us any and all feedback pertaining to privacy, or any other issue.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the
use, disclaimers, and limitations of liability governing the use of our
website.
Your consent
By using our site, you consent to our privacy policy.
Contacting us
We welcome your comments regarding this Privacy Policy. If you have any
questions about this Privacy Policy and would like further information, please
contact us by any of the following means during business hours Monday to
Friday.
Call: (03) 8740 3235 / Email: admin@totaldoorautomation.com.au